Kursus e-MyCPD
OMBUDSMAN & COMPLAINT MANAGEMENT : THE WAY FORWARD
Jawatan: PENSY UNIV GRED KHAS C VK7
07 Feb 2023 - 07 Feb 2023
2 Mata CPD
Permohonan: 0
SINOPSIS KURSUS
At the end of the course, participants are expected :-
1. to be aware the importance of ombudsman to an organisation for a sustainable growth.
2. to understand the roles of ombudsman and procedures to lodge complaints.
1. to be aware the importance of ombudsman to an organisation for a sustainable growth.
2. to understand the roles of ombudsman and procedures to lodge complaints.
OBJEKTIF KURSUS
The objective of the course are:
1. to discuss the importance of ombudsman to an organisation for a sustainable growth.
2. to focus on the roles of ombudsman and procedures to lodge complaints.
1. to discuss the importance of ombudsman to an organisation for a sustainable growth.
2. to focus on the roles of ombudsman and procedures to lodge complaints.
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